The social media innovation challenge in the public sector.
Ines MergelPublished in: Inf. Polity (2012)
Keyphrases
- public sector
- social media
- e government
- private sector
- information sharing
- current practices
- policy making
- electronic government
- information and communication technologies
- digital government
- environmental factors
- public administration
- social networks
- knowledge management
- case study
- government services
- social capital
- social media data
- future directions
- recent advances
- information technology
- decision making
- real time
- public participation
- public organizations
- business process change