Keyphrases
- customer service
- churn prediction
- customer churn
- customer satisfaction
- prediction model
- online stores
- prediction accuracy
- service requirements
- online services
- online learning
- service times
- service discovery
- marketing campaigns
- web services
- prediction error
- data mining
- customer relationship management
- call center
- mobile services
- information services
- electronic commerce
- management system
- website
- service quality
- service composition
- prediction algorithm
- service providers
- real time
- point of sale