Managing Crises in the Healthcare Service Chain: Lessons from the Past and Future Directions.
Panos ConstantinidesPublished in: Int. J. Inf. Syst. Crisis Response Manag. (2010)
Keyphrases
- future directions
- lessons learned
- mission critical
- current challenges
- current trends
- open questions
- current status
- web services
- service management
- health care
- case study
- service providers
- service oriented
- early warning
- end users
- information technology
- information systems
- computer systems
- web intelligence
- service discovery
- decision support system
- software engineering
- emergency management
- software product line
- health records