An empirical investigation of the antecedents of value co-creation in B2B IT services outsourcing.
Chebiyyam MurthySidhartha S. PadhiNarain GuptaKanwal KapilPublished in: Bus. Process. Manag. J. (2016)
Keyphrases
- service providers
- service quality
- web services
- electronic commerce
- information services
- service oriented
- service discovery
- information technology
- mobile services
- end users
- neural network
- service composition
- cross organizational
- electronic business
- agent technology
- service oriented architecture
- ubiquitous computing
- user centric
- information society
- context aware
- creation process
- social networks