Kanwal Kapil

Publication Activity (10 Years)

Years Active: 2014-2016
Publications (10 Years): 1

Top Topics

Service Quality

Information Society

Electronic Commerce

Top Venues

Bus. Process. Manag. J.

Publications

Chebiyyam Murthy, Sidhartha S. Padhi, Narain Gupta, Kanwal Kapil
An empirical investigation of the antecedents of value co-creation in B2B IT services outsourcing. Bus. Process. Manag. J. 22 (3) (2016)
Sidhartha S. Padhi, Sarat Kumar Jena, Ingmar Zanger, Kanwal Kapil
Evolving readiness index for overhauling the retailing sector through retailing process reengineering implementation. Bus. Process. Manag. J. 20 (6) (2014)