Towards intelligent feature engineering for risk-based customer segmentation in banking.
Sam KhadivizandAmin BeheshtiFariborz SobhanmaneshQuan Z. ShengElias IstanbouliSteven WoodDamon PezaroPublished in: MoMM (2020)
Keyphrases
- feature engineering
- customer segmentation
- customer churn
- dependency parsing
- data mining methods
- text classification
- machine learning
- customer behavior
- clustering analysis
- natural language processing
- data mining
- customer relationship management
- labeled data
- association rule mining
- customer data
- speech processing
- clustering method
- information extraction
- similarity measure
- clustering algorithm