Fuzzy Stochastic Data Envelopment Analysis with Undesirable Outputs and its Application to Banking Industry.
Seyed Hadi NasseriAli EbrahimnejadOmid GholamiPublished in: Int. J. Fuzzy Syst. (2018)
Keyphrases
- data envelopment analysis
- internet banking
- banking industry
- dea models
- dea model
- multi criteria
- decision making units
- input output
- linear programming
- fuzzy sets
- efficient frontier
- fuzzy logic
- multiple objective programming
- return on investment
- money laundering
- fuzzy numbers
- multiple objective linear programming
- decision makers
- customer satisfaction
- statistical tests
- information technology