Closing the Gender Gap: Initial Findings and Lessons Learned from a German Medium-Sized IT Services Company's Efforts for Career Changers.
Kathrin HeinleKristina KusankeJennifer KendziorraAnne-Katrin WittePublished in: Wirtschaftsinformatik (2023)
Keyphrases
- lessons learned
- initial findings
- case study
- customer service
- future directions
- service oriented
- information systems
- service providers
- internet usage
- service composition
- service discovery
- customer support
- web services
- end users
- information technology
- context aware
- information services
- participatory design
- grounded theory
- service oriented architecture
- mobile applications
- service delivery
- mobile services
- data sets
- career anchors