Automatic Stop List Generation for Clustering Recognition Results of Call Center Recordings.

Svetlana Popova Tatiana Krivosheeva Maxim Korenevsky

Published in: SPECOM (2014)

Keyphrases

call center
unsupervised learning
recognition rate
clustering algorithm
object recognition
clustering method
k means
service quality
arrival rate
asymptotically optimal
feature extraction
web snippets
database
service level
queue length
databases
face recognition
service systems