Login / Signup
Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation.
Warren Harkness
William J. Kettinger
Albert H. Segars
Published in:
MIS Q. (1996)
Keyphrases
</>
lessons learned
information services
process improvement
case study
cobb douglas
knowledge management
software process
databases
information management
root cause
website
business process
query optimization