Warren Harkness

Publication Activity (10 Years)

Years Active: 1992-1996
Publications (10 Years): 0

Publications

Warren Harkness, William J. Kettinger, Albert H. Segars
Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation. MIS Q. 20 (3) (1996)
Warren Harkness, Richard Nortnik, Patricia M. Wallington
Leveraging Business Process Redesign Through IS/TQM Synergy: CIOs Target Research Directions. ICIS (1992)