Four Flavours of Customers: A dual-system perspective on self-service technology use.

Tapani Rinta-Kahila Esko Penttinen

Published in: Australas. J. Inf. Syst. (2021)

Keyphrases

viewpoint
life cycle
case study
technological advances
cost effective
data processing
business opportunities
database
strategic management
key technologies
service providers
data analysis
learning environment
information systems
social networks
databases
data sets