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An integrated method based on hesitant fuzzy theory and RFM model to insurance customers' segmentation and lifetime value determination.
Chun Yan
Haitang Sun
Wei Liu
Jin Chen
Published in:
J. Intell. Fuzzy Syst. (2018)
Keyphrases
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fuzzy theory
evaluation model
mathematical model
probabilistic model
similarity measure
evaluation method
input data
bp neural network
prediction model
unsupervised learning
neural nets
pattern classification
fuzzy classification
literature review
clustering method
fuzzy logic
expert systems