Hierarchical Incident Ticket Classification with Minimal Supervision.
Andrii MaksaiJasmina BogojeskaDorothea WiesmannPublished in: ICDM (2014)
Keyphrases
- hierarchical classification
- unsupervised learning
- machine learning
- pattern recognition
- classification systems
- classification accuracy
- automatic classification
- image classification
- benchmark datasets
- classification scheme
- pattern classification
- support vector machine svm
- classification process
- training samples
- text classification
- feature selection
- classification algorithm
- support vector machine
- feature vectors
- object classification
- classification rate
- object recognition
- feature extraction
- data mining
- class labels
- supervised learning
- classification models
- automated classification