Hawk-Dove Game Based Interactive Design to Manage Customer Expectation.

Yen-Hao Hsieh Soe-Tsyr Yuan Siao-Jhen Liou

Published in: PACIS (2010)

Keyphrases

design process
interaction design
electronic commerce
design decisions
design principles
learning tools
user experience
user friendly
interactive systems
customer satisfaction
design tools
database
software architecture
building blocks
mobile phone
learning process
user interface
case study