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The effect of review content richness on product review helpfulness: The moderating role of rating inconsistency.
Yuqiu Wang
Eric W. T. Ngai
Kai Li
Published in:
Electron. Commer. Res. Appl. (2023)
Keyphrases
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product reviews
online reviews
user generated
sentiment analysis
opinion mining
user generated content
online product reviews
sentiment classification
product features
user generated reviews
customer reviews
web content
text classification
sentence level
web documents
user ratings
opinion words
social media
keywords