Relational Governance Mediates the Effect of Formal Contracts on BPO Performance.

Stefanie Leimeister Philip Yetton Kim Wüllenweber Helmut Krcmar

Published in: ECIS (2010)

Keyphrases

relational databases
information systems
social capital
business process
relational data
information technology
supply chain
formal model
databases
relational model
digital government
machine learning
case study
mathematical theory
moral hazard