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A Misclassification Reduction Approach for Automatic Call Routing.

Fernando Uceda-PongaLuis Villaseñor PinedaManuel Montes-y-GómezAlejandro Barbosa
Published in: MICAI (2008)
Keyphrases
  • semi automatic
  • databases
  • expert systems
  • multiresolution
  • data driven
  • cost sensitive
  • labor intensive
  • database
  • data sets
  • information systems
  • training data
  • multiscale
  • pairwise