Measurement and evaluating frameworks in electronic government quality management.
Seyed Kamal VaeziPublished in: ICEGOV (2008)
Keyphrases
- electronic government
- quality management
- e government
- data quality
- quality assessment
- fuzzy theory
- project management
- water quality
- public sector
- service quality
- human factors
- digital government
- e learning
- systems development
- information and communication technologies
- software projects
- information systems
- quality improvement
- quality control
- public administration
- literature review
- government services
- response time
- data mining
- case study
- information sharing
- image data