Deep Learning for Customer Churn Prediction in E-Commerce Decision Support.
Maciej PondelMaciej WuczynskiWieslawa GryncewiczLukasz LysikMarcin HernesArtur RotAgata KozinaPublished in: BIS (2021)
Keyphrases
- deep learning
- decision support
- customer churn
- churn prediction
- prediction model
- decision support system
- unsupervised learning
- business intelligence
- data mining technology
- data warehousing
- data mining
- machine learning
- prediction accuracy
- decision makers
- customer relationship management
- data warehouse
- electronic commerce
- regression model
- neural network
- weakly supervised
- random forest
- databases
- knowledge discovery
- feature extraction
- mental models
- rule induction
- object recognition
- feature selection
- expert systems
- credit risk
- knowledge management