Data Driven Sales Prediction Using Communication Sentiment Analysis in B2B CRM Systems.

Doru Rotovei Viorel Negru

Published in: SYNASC (2019)

Keyphrases

sentiment analysis
data driven
opinion mining
text classification
prediction accuracy
sentiment classification
multi aspect
knowledge discovery
collective classification
user generated
neural network
information sources
online reviews
text mining
natural language processing
social networks
artificial intelligence