Capturing customer judgments of product category.
Tsuen-Ho HsuTsung-Nan TsaiYi-Jung HungPublished in: Inf. Sci. (2014)
Keyphrases
- customer requirements
- product information
- life cycle
- consumer behavior
- potential customers
- customer demand
- electronic commerce
- product catalogs
- customer satisfaction
- product design
- customer base
- customer support
- neural network
- software vendors
- product quality
- customer service
- product development
- customer knowledge
- customer preferences
- internet shopping
- information retrieval evaluation
- production planning
- hierarchical structure
- supply chain
- case study
- information systems