An Agile BPM System for Knowledge-Based Service Organizations.
José António FariaMaria Henriqueta NóvoaPublished in: IESS (2015)
Keyphrases
- business process management
- service oriented
- web services
- service management
- service delivery
- business processes
- information technology
- information systems
- service composition
- service providers
- business process
- virtual organization
- information services
- online services
- project management
- service discovery
- supply chain management
- software development
- public services
- management system
- mission critical
- management policies
- computing environments
- mobile services
- requirements engineering
- end users
- expert systems