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A Transformer-Based User Satisfaction Prediction for Proactive Interaction Mechanism in DuerOS.
Wei Shen
Xiaonan He
Chuheng Zhang
Xuyun Zhang
Jian Xie
Published in:
CoRR (2022)
Keyphrases
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user satisfaction
prediction accuracy
information systems
service quality
user engagement
customer satisfaction
perceived quality
structural equation modeling
objective measures
user perceptions
social networks
fuzzy logic
fault diagnosis
information quality