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Perceptions of Customer Service, Information Privacy, and Product Quality From Semiotic Design Features in an Online Web Store.

Marc L. ResnickRaquel Montania
Published in: Int. J. Hum. Comput. Interact. (2003)
Keyphrases
  • customer service
  • website
  • product quality
  • web content
  • case study
  • quality control
  • computer vision
  • web pages
  • object oriented
  • information sharing
  • web technologies
  • product design