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Perceptions of Customer Service, Information Privacy, and Product Quality From Semiotic Design Features in an Online Web Store.
Marc L. Resnick
Raquel Montania
Published in:
Int. J. Hum. Comput. Interact. (2003)
Keyphrases
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customer service
website
product quality
web content
case study
quality control
computer vision
web pages
object oriented
information sharing
web technologies
product design