Customer Emotional Needs in Product Design.
Halimahtun M. KhalidMartin G. HelanderPublished in: Concurr. Eng. Res. Appl. (2006)
Keyphrases
- neural network
- product design
- customer requirements
- customer satisfaction
- design process
- conceptual design
- mass customization
- manufacturing process
- life cycle
- knowledge engineering
- service quality
- fuzzy logic
- user satisfaction
- customer service
- product development
- electronic commerce
- interaction design
- databases
- data sets
- object oriented
- case based reasoning
- call center
- data analysis
- artificial intelligence
- real world