Exploring Different Roles of Information Technology for Increasing Productivity: Manufacturing vs. Service Industries.
Junghoon MoonSooran JoHong-Kyu LeeSun-Ok KwonPublished in: AMCIS (2008)
Keyphrases
- information technology
- manufacturing companies
- service providers
- information systems
- product quality
- quality control
- management system
- south africa
- researchers and practitioners
- information services
- web services
- service discovery
- service quality
- software development
- manufacturing systems
- computing environments
- production planning
- customer service
- knowledge management
- semiconductor manufacturing
- end users
- manufacturing industry
- increasing number of users