Quality management in action: a Swiss case study.
Hubert F. HofmannJohannes GeigerPublished in: Inf. Technol. People (1995)
Keyphrases
- quality management
- case study
- data quality
- fuzzy theory
- project management
- human factors
- quality assessment
- water quality
- systems development
- quality improvement
- literature review
- service quality
- information systems
- resource scheduling
- software projects
- quality control
- software development
- e learning
- input output
- real world
- development process
- fuzzy neural network
- open source
- high level
- fuzzy clustering
- knowledge management
- quality assurance
- fuzzy inference
- data model
- expert systems