Designing for a billion users: a case study of facebook.
Parmit K. ChilanaChristina HolsberryFlavio OliveiraAmy J. KoPublished in: CHI Extended Abstracts (2012)
Keyphrases
- social media
- social networking sites
- social networks
- end users
- novice users
- online social
- user experience
- user studies
- user requirements
- daily life
- case study
- social communities
- rapid growth
- social networking
- online social networks
- recommender systems
- user interface
- user satisfaction
- query formulation
- user activity
- collaborative filtering
- crowd sourcing