An Intelligent Adaptive Neuro-Fuzzy Inference System for Modeling Time-Series Customer Satisfaction in Product Design.
Huimin JiangFarzad SabetzadehChen ZhangPublished in: Syst. (2024)
Keyphrases
- customer satisfaction
- product design
- service quality
- online shopping
- customer service
- mass customization
- manufacturing process
- product development
- user satisfaction
- conceptual design
- customer support
- customer retention
- design process
- electronic commerce
- machine learning
- customer reviews
- customer data
- neural network
- knowledge engineering
- expert systems
- marketing strategies
- information quality
- data analysis
- customer requirements
- internet banking
- concurrent engineering