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The Impact of Smart-Warehousing on a Local Foodservice Equipment-company's External Customers.
Palesa Kekana
Eric M. Bakama
Sambil Charles Mukwakungu
Nita Sukdeo
Published in:
IEEM (2020)
Keyphrases
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customer service
business activities
customer relationship management
customer data
customer support
customer satisfaction
call center
case study
customer behavior
data warehouse
market share
data sets
customer segmentation
customer base
internal and external
mobile devices
customer churn