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Systematic Review: Trust-Building Factors and Implications for Conversational Agent Design.
Minjin Rheu
Ji Youn Shin
Wei Peng
Jina Huh-Yoo
Published in:
Int. J. Hum. Comput. Interact. (2021)
Keyphrases
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conversational agent
case study
knowledge based systems
systematic review
natural language interfaces
user interface
building blocks
design process
factors that influence
conversational agents
empirical studies
computer aided
engineering design
design space
design parameters