Business process reengineering and workflow automation: a technology transfer experience.
Lerina AversanoGerardo CanforaAndrea De LuciaPierpaolo GallucciPublished in: J. Syst. Softw. (2002)
Keyphrases
- technology transfer
- business process reengineering
- workflow technology
- workflow management systems
- business processes
- business process
- e government
- conceptual modeling
- design science
- process model
- current status
- knowledge management
- machine learning
- relational databases
- change management
- knowledge base
- artificial intelligence