A Fuzzy Rule-Based Learning Algorithm for Customer Churn Prediction.

Bing Quan Huang Ying Huang Chongcheng Chen M. Tahar Kechadi

Published in: ICDM (2016)

Keyphrases

customer churn
churn prediction
prediction model
learning algorithm
prediction accuracy
data mining
training data
random forest
fuzzy logic
regression model
credit risk
real world
fuzzy sets
business processes
rule induction