A robust optimization approach to dispatching technicians under stochastic service times.
Sebastian SouyrisCristián E. CortésFernando OrdóñezAndrés WeintraubPublished in: Optim. Lett. (2013)
Keyphrases
- robust optimization
- service times
- chance constrained
- stochastic programming
- stochastic optimization
- steady state
- chance constraints
- mathematical programming
- state dependent
- processor sharing
- processor sharing queue
- queueing model
- queue length
- stationary distribution
- queueing networks
- fluid model
- single server
- single server queue
- arrival rate
- random variables
- scheduling problem
- decision theory
- arrival process
- semidefinite programming
- call center
- lot sizing
- sufficient conditions
- bayesian networks
- parallel machines
- multistage
- linear programming
- special case
- cooperative