Gamifying IT Service Management Education for Future IT Professionals.

Ekaterina Veldyaeva Lukas R. G. Fitz Jochen Scheeg

Published in: PACIS (2024)

Keyphrases

information systems
advanced technologies
information technology
long term
higher education
e learning
computer science
distance learning
online learning
st century
current status
incident management
real world
postgraduate students
service management
distance education
mobile learning