A novel user satisfaction prediction model for future network provisioning.
Miha RugeljMojca VolkUrban SedlarJanez SterleAndrej KosPublished in: Telecommun. Syst. (2014)
Keyphrases
- prediction model
- user satisfaction
- wavelet neural network
- bp network
- regression model
- information systems
- response surface methodology
- customer satisfaction
- bp neural network
- neural network
- long term
- service provisioning
- stepwise regression
- service quality
- machine learning
- structural equation modeling
- predictive model
- perceived usefulness
- network structure
- perceived quality
- objective measures
- software reliability
- database
- user perceptions
- customer churn
- data mining
- information quality
- cloud computing