A Business-driven Service Identification.
Dongsu KangChee-Yang SongDoo-Kwon BaikPublished in: Software Engineering Research and Practice (2009)
Keyphrases
- telecommunications industry
- service management
- service delivery
- web services
- online services
- business processes
- service provision
- service providers
- business process
- mission critical
- information systems
- business models
- business applications
- customer service
- data driven
- enterprise systems
- business intelligence
- electronic commerce
- electronic business
- management system
- service oriented architecture
- virtual organization
- service discovery
- computing environments
- end users
- decision making
- web service composition
- business environment
- real world
- service quality
- service composition
- return on investment
- cost efficient
- data mining