Defection detection: using activity profiles to predict ISP customer vulnerability.

Nandini Raghavan Robert M. Bell Matthias Schonlau

Published in: KDD (2000)

Keyphrases

detection algorithm
detection accuracy
object detection
detection method
false alarms
customer service
detection scheme
electronic commerce
customer satisfaction
automatic detection
event detection
activity analysis
call center
information systems
action recognition
face detection
video sequences
decision making