Akzeptanz von internet-driven After Sales Services in der Automobilbranche.
Carolin LöfflerLucia SchleiferPublished in: MKWI (2010)
Keyphrases
- information services
- web technologies
- internet usage
- customer service
- digital television
- internet services
- service providers
- potential customers
- internet service providers
- value added services
- broadband network
- constantly evolving
- data driven
- video sharing
- video on demand
- web services
- enterprise network
- customer support
- network services
- network infrastructure
- service oriented
- electronic payment
- world wide
- service discovery
- internet users
- tourism industry
- context aware
- end users
- electronic business
- communication technologies
- information providers
- ubiquitous computing
- remote access
- service delivery
- online services
- internet access
- search engine
- financial services
- website
- social media
- business activities
- cloud services
- mobile applications
- service composition