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Fluidity and the customer experience in digital platform ecosystems.

Aishwarya RamasundaramNeeraj PandeyYupal ShuklaShirin AlaviJochen Wirtz
Published in: Int. J. Inf. Manag. (2023)
Keyphrases
  • real time
  • electronic commerce
  • customer service
  • data sets
  • customer satisfaction
  • neural network
  • image processing
  • business processes