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Designing of customer and employee churn prediction model based on data mining method and neural predictor.
Sepideh Hassankhani Dolatabadi
Farshid Keynia
Published in:
ICCCS (2017)
Keyphrases
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churn prediction
data mining methods
data mining
customer churn
telecommunication services
customer segmentation
neural network
random forest
decision trees
data mining algorithms
rule induction
data mining techniques
credit risk
data mining applications
preprocessing
feature vectors
knowledge discovery
databases