IT-Enabled Organizational Agility and Firms' Sustainable Competitive Advantage.
V. SambamurthyKwok-Kee WeiKai LimDaniel LeePublished in: ICIS (2007)
Keyphrases
- competitive advantage
- knowledge management
- business processes
- business environment
- strategic alignment
- customer relationship management
- service quality
- business information
- strategic advantage
- competitive environment
- financial services
- knowledge management systems
- technological innovation
- market competition
- market share
- human capital
- business strategy
- information technology
- data mining
- business analytics
- business process
- absorptive capacity