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Prognostic Capacity Management from an IT Service Management Perspective.
Thomas Jirku
Peter Reichl
Published in:
ICEIS (3-1) (2008)
Keyphrases
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service management
service delivery
management system
data management
information systems
decision support
knowledge management
data processing
service provision
real time
information technology
database systems
information management
key concepts
network management
current status
decision making
databases