Customer Churn Prediction in Telecommunication Industry: With and without Counter-Example.

Adnan Amin Changez Khan Imtiaz Ali Sajid Anwar

Published in: ENIC (2014)

Keyphrases

customer churn
churn prediction
prediction model
customer base

data mining
data mining technology
customer relationship management
random forest

case study
prediction accuracy
credit risk
regression model

rule induction
decision trees
data warehouse