User Modeling for Churn Prediction in E-Commerce.
Patrik BergerMichal KompanPublished in: IEEE Intell. Syst. (2019)
Keyphrases
- user modeling
- churn prediction
- telecommunication services
- genetic k means algorithm
- customer churn
- rule induction
- user model
- credit risk
- data mining
- electronic commerce
- random forest
- user interface
- recommender systems
- information retrieval
- user profiles
- information filtering
- data mining technology
- user interests
- recommendation systems
- relevance feedback
- machine learning
- collaborative filtering
- decision making
- customer relationship management
- information extraction
- general purpose
- text mining