How responsive are government agencies when contacted by email? Findings from a longitudinal study in Australia and New Zealand.
Robin GauldJayde FlettSasha McCombAndrew GrayPublished in: Gov. Inf. Q. (2016)
Keyphrases
- government agencies
- longitudinal study
- student teams
- united kingdom
- united states
- e government
- information technology
- information sharing
- data sharing
- spam filtering
- information exchange
- email messages
- case study
- secure information sharing
- databases
- emergency management
- emergency response
- software engineering
- public private
- data integration
- security administration
- digital government program