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The service system is the basic abstraction of service science.
Paul P. Maglio
Stephen L. Vargo
Nathan Caswell
Jim Spohrer
Published in:
Inf. Syst. E Bus. Manag. (2009)
Keyphrases
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service oriented
loosely coupled
service quality
service providers
service systems
database
service oriented architecture
management system
web services
multimedia
end users
multi agent
business process
social networks
mobile services
artificial intelligence
customer service
real time