A Review of AI and Machine Learning Contribution in Predictive Business Process Management (Process Enhancement and Process Improvement Approaches).
Mostafa AbbasiRahnuma Islam NishatCorey BondJohn Brandon Graham-KnightPatricia LasserreYves LucetHomayoun NajjaranPublished in: CoRR (2024)
Keyphrases
- process improvement
- business process management
- machine learning
- business process
- business processes
- software process
- artificial intelligence
- root cause
- service oriented
- knowledge management
- software development
- software engineering
- enterprise architecture
- web services
- information systems
- design process
- data warehouse
- information management
- product development
- decision making