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Effective organisational change to achieve successful ITIL implementation.

Malcolm BlumbergAileen Cater-SteelMohammad Mehdi RajaeianJeffrey Soar
Published in: J. Enterp. Inf. Manag. (2019)
Keyphrases
  • change management
  • multimedia
  • data mining
  • genetic algorithm
  • metadata
  • information technology
  • mobile robot
  • implementation details